“I don’t think he’s got enough cloud engineers to handle this,” said Melissa Ingle, a former senior data scientist at Twitter, who was made redundant in the early days of Musk’s ownership of the platform. “It’s possibly they just miscalculated or didn’t anticipate the load, but honestly, they should have.”
Ingle explained that cloud architecture, where large companies use remote cloud servers – Twitter uses ones provided by Amazon Web Services – is a core functionality of any business. “If even I as a machine learning person am aware of it, others with that speciality should certainly be aware.” The problem is exacerbated by Musk instigating budget cuts that reduced redundancy on computer servers designed to keep Twitter online. The contract for one of three data centres Twitter has previously relied on to stay online has been terminated.and moderation challenges, said one former staff member who used to work in that area.
Since leaving the company and moving into a new role with a new organisation, the former employee has further appreciated the importance of having enough staff members to properly analyse and maintain services – especially for critical platforms like Twitter.