Malaysia’s respond.io achieves WhatsApp Business Solution Provider status; joins 150 global providers recognised by Meta

Businesses can manage WhatsApp business profiles from one centralised platformOmnichannel customer conversation management platform respond.io achieved WhatsApp Business Solution Provider status last month, joining the ranks of fewer than 150 BSPs across the globe. Local businesses using respond.

“As a WhatsApp Business Solutions Provider, respond.io is able to provide a seamless and secure WhatsApp messaging experience to our clients,” said Gerardo Salandra Becoming a WhatsApp BSP involves undergoing a rigorous process and meeting specific requirements, such as proven technical expertise, a well-defined customer support plan, adherence to WhatsApp’s policies, and guidelines, as well as local laws and regulations.

With a suite of powerful messaging tools, respond.io offers businesses a comprehensive customer communication solution that leverages the high adoption rate of instant messaging in Malaysia. This enables multi-user access for business teams to respond to a large volume of messages from a single WhatsApp number.

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