Business owner's Facebook page hijacked, Meta not helping with account recovery

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A local business owner says her Facebook business page was hijacked by hackers and now the scammers are using it to rip off prospective renters.

The warning issued is twofold: First, if you are looking for a rental property, you need to beware of fake postings that could trick you into sending money to a scammer. Second, you need to protect your Facebook accounts and business pages from hackers.Gilardi has been emailing Facebook for months about her hacked Facebook business page. It used to be named after her company.

She said that the hackers are reposting her Key Renter ads on Facebook at lower prices. The hackers then steal deposit money from customers who think they are getting legitimate deals on a rental homes. One customer who was on a known recorded line called Gilardi after figuring out that scammers were using her listings. She told Gilardi, "We fell for a scam and then we found, like, the actual like property like on your website. Um, so basically I need your help because, um, I need to go to the police station, I'm so sorry. I need to go to police station and I need them to, like, talk to you.

If you are in this situation all you can do is message Facebook, follow Facebook's instructions to prove your identity and wait. Also make sure you activate two-factor authentication, which Gilardi admits she didn't do.

 

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