The events of 2020 have radically redefined "transformation" — making innovative leadership more important than ever.
The speed and frequency at which businesses must innovate and transform has increased so much that a comfort level with near-constant change is practically a litmus test for 21st-century business leadership. Though it may take years to fully realize the full effect of COVID-19 on the global economy, it's possible to already now draw leadership lessons from the ways in which companies were forced to respond in real-time and the new sustainable ways in which they are planning to rebuild, says Isabel Fernandez, global head of wholesale banking for ING.
"This pandemic is forcing us to put out today's fires while giving us an unprecedented opportunity to make new choices in addressing yesterday's problems that continue to pose a risk to our tomorrow — climate change, loss of biodiversity, human rights, to name a few," Fernandez says. "The world has an opportunity to rebuild better, and needs strong, inspired, innovative, and change-oriented leaders to do that.
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