In our family business, my husband and I find ourselves entangled with his mother, who plays a pivotal role in its day-to-day operations. While all mostly runs smoothly, there’s a snag that’s been causing me no small amount of distress: her unwavering obsession with extreme conspiracy theories. These ideas seem to guide her decisions and permeate every aspect of her interactions with our customers, leaving me in a rather uncomfortable predicament.
Given her seniority and her age, most people tend to brush off her musings or reluctantly nod along to avoid friction, and avoid her as much as they can. However, I find it increasingly challenging to dance to a tune I don’t resonate with, especially when it tarnishes our customers’ and employees’ experiences. Numerous patrons have approached me, expressing their discontent with her approach, and while I lend them a sympathetic ear, I refrain from throwing her under the proverbial bus.
But here’s where I’m at a loss: how do I draw a line in the sand to protect my own sanity? I have zero interest in conspiracy talk, and though I’ve expressed this to her, she insists on keeping me what she believes to be informed. The constant barrage of such inane conversations is beginning to wear me down. It’s not just affecting our business’s bottom line; it’s taking a toll on my personal well-being, to the point where I find myself on the verge of snapping.
Prudence, could you lend me your wisdom on how to establish some much-needed boundaries in this situation? I’m eager to find a solution that fosters familial harmony while safeguarding the integrity of our business. : I know there are people with bad personalities and weird views in every profession, but I just have a hard time believing this woman is actually a super important part of the business at this point. The big red flag to me is that she’s bothering customers. I don’t care what you believe—not knowing when to shut up about it is a sign of poor judgment, and I bet that poor judgment is showing up in other ways too.