The restaurant and fast-food sectors have successfully digitalised, but to realise the full benefits of digital transformation, they need to look seriously to cloud migration, says Reginald Sibeko, Managing Director at“Cloud has a number of key benefits for the food and beverage industry, benefits that can help it to radically improve profitability, reduce costs and deliver an overall better experience both for customers and employees,” he says.
“The Simphony version being used in our hotels outside of South Africa was reaching end of life, so that prompted us to make the move to Oracle Simphony Cloud for them,” he says. Five hotels have already made the transition, which will be completed when the team finishes with the Seychelles property this month.
Dunlop says a key driver was the reduction in cost of ownership given that no hardware besides workstations need to be purchased, and expensive software licences are replaced by subscription pricing. There’s also the elimination of secondary expenses related to electricity, floorspace for servers and the teams to manage them.
Of course, being on the cloud means the company no longer faces the challenge of keeping its software up to date, as the latest version is always implemented with no downtime.Aside from the cost and effort benefits, Dunlop says moving to Oracle Simphony Cloud has opened up a number of key benefits. One of these is access to BI analytics and real-time reporting, allowing managers to monitor important metrics in real-time – even on their phones.
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