Bank of America's Merrill Lynch shifting client associate program - Business Insider

This story requires our BI Prime membership. To read the full article,Bank of America's wealth management arm is expanding the scope of its training programs, opening up development resources to its 6,500 client associates.

Client associates are salaried employees who support financial advisers, typically more than one at a time. For instance, they assist advisers with client inquiries on a transaction's status, clarifying something from a statement that a client didn't understand, or helping a client follow through on a mortgage application., told Business Insider in an interview.

A CA may also be an employee who did not pass all the hurdles of Merrill's rigorous financial adviser trainee program, but they could still become a full-fledged adviser down the line.'s efforts to attract and retain young talent in a historically tight US labor market. Through the expanded development, instructors will train up client associates around areas like more granular aspects of financial planning and investment management.

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