TM launches the first AI-enabled GBS Centre in the East Coast to drive investment in the Eastern Economic CorridorCentre will support key state agencies, including Syarikat Air Terengganu TM, through TM One, its enterprise and government sector business solutions arm, has launched the first Global Business Services Centre on the East Coast.
Amar Huzaimi Md Deris, TM’s group CEO, said, “This GBS Centre is the next phase in TM’s efforts to advance Malaysia’s digital infrastructure, empowering businesses, communities, and government in the digital economy. Built on a secure cloud-based platform and leveraging AI technology, this solution provides features like conversational AI, virtual agents, and digital channels, enabling swift and efficient responses via multichannel interactions.