And it highlights the rapidly transforming nature of how people connect and do business: Fewer letters, more online orders. E-commerce10% of worldwide retail sales in 2017 to 22% in 2023 — and many of those purchases aren't domestic. "It's exciting times and, for some people, nerve-wracking," Amine Khechfe, chief strategy officer at Stamps.com, told Business Insider.
"At the international level, post offices are increasingly engaged in competitive e-commerce services rather than traditional letter delivery services," Jim Campbell, an attorney and postal policy consultant, told Business Insider. "In spite of these transformations, stakeholders from the wider postal sector are not yet fully represented at the UPU, thus potentially restraining the organization from retaining its universal nature," Hussein wrote in the memo.
Granting companies the ability to vote would potentially even out the playing field between the private and public sector; the latter has lower"We all access the network," Kate Muth, who is executive director of the International Mailers Advisory Group, told Business Insider.
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