French call-centre company Webhelp to open Montreal office

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Company says it expects the centre to employ more than 1,000 people within four or five years

This translation has been automatically generated and has not been verified for accuracy.European call centre company Webhelp is launching operations in Montreal to push deeper into the North American market, the latest investment in the city by a French firm as Quebec’s two-year-old effort to target businesses from France starts to bear fruit at a crucial time.

Montreal International, greater Montreal’s investment promotion agency, has been working with Webhelp on the expansion plans since last year. The agency, a public-private partnership partly funded by the province and the Canadian government, said it has supported nine French companies in launching or expanding operations in the region since January.

The promise of new jobs is welcome news for Montreal’s economy, which has seen aerospace, tourism and other key sectors decimated by government-imposed border closings and other measures. The city’s economy will decline by 6.2 per cent in 2020 from 2019, according to a forecast by Desjardins Group economists.

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