In a Wednesday interview with CNBC's Jim Cramer, CVS CEO Karen Lynch said she is taking responsibility for the company's Aetna insurance business after some metrics over the most recent quarter missed expectations.
"I'm taking direct ownership and am going to focus on the financial and operational execution of that business," she said.CEO Karen Lynch said she is taking responsibility for the company's Aetna insurance business after some metrics over the most recent"Our problem ... is the Aetna business.
Lynch said it is necessary to"look at the totality of the business," saying she was pleased with other segments like retail and pharmacy. She added that the company has"really strong momentum going into 2025." She also discussed the brick-and-mortar store aspect of the business, saying theft is still an issue even though it has decreased somewhat. She also said CVS is piloting a new program at several stores in New York where customers can unlock products on shelves using QR codes. According to Lynch, the company is also on track to reach its three-year goal of closing 900 stores by the end of 2024.
"I know this business. I know it well. I know where the opportunities are. I know where the issues are and I am very focused on it right now," Lynch said.Gymnastics45-year-old mechanic quit his full-time job for his side hustle—now he makes $14,200 a month: My paycheck is ‘very consistent'