By the Numbers: COVID-19’s Devastating Effect on the Restaurant Industry

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From canceled OpenTable reservations to a rush to services like Instacart and Walmart Grocery, app data reveal how COVID-19 has brutalized restaurants

to “anticipate significant cover and revenue declines in April and May.” The email explained that at the start of the month, Seattle reservations were a third lower than normal. Cancellations in the city spiked past 13 percent, similar to levels seen during Seattle’s record-breaking blizzards in 2019. In New York City, March cancellations were 45 percent higher than last year.

”Immediately, restaurants should consider aggressive over-booking to combat the anticipated spike in cancellations and decline in walk-ins,” the email said, days before cities around the country would begin shutting down restaurant dining rooms.In the second week of March, the World Health Organization, and the United States closed its borders to most of Europe.

Downloads for grocery delivery app Instacart increased 215 percent between February 14 and March 15. In the weekend following coronvirus’s designation as a pandemic, Instacart downloads spiked 50 percent, Apptopia data shows, while downloads for Walmart’s grocery app increased 45 percent. As cities prepared to enforce social distancing, people rushed to grocery stores to stock up.

. During that time, Yelp saw a sizable interest shift from dine-in options to delivery and takeout. By March 18, daily restaurant connections were down 54 percent overall; pizzerias, however, saw a 44 percent increase.take a hard hit in the months to come . The effects can be seen immediately, however: As many restaurants closed, if temporarily, workers lost hours or were laid off altogether. According to Homebase, a free scheduling and time tracking tool for small businesses, the total number of hours worked for local businesses in the food and drink sector hadRevenue data from customer management software company Womply, which tracks revenue from 48,000 restaurants, shows restaurant revenue significantly lower than last year’s numbers.

 

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By the Numbers: COVID-19’s Devastating Effect on the Restaurant IndustryFrom canceled dinner plans to delivery app downloads, app data reveal how COVID-19 has brutalized restaurants kimbal Can't like it. However, I'm keeping positive thoughts regarding the economy. 🖖💖✌ kimbal Yep I work in a seafood restaurant, it’s lent, we would normally be jamming. It’s what helps when summer comes and people vaca. BUT!! Alive and well 🤛. I’ll take that all day long ✌️❤️ kimbal Sad.
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