Cut off by telecoms company, pensioner missed call as partner died of Covid-19

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Blunder by Now TV left 79-year-old woman without landline for three weeks despite pleas of family

A pensioner missed the chance to say goodbye to her partner who was dying from the coronavirus when blunders by her telecoms provider resulted in her phone line being cut off.

 

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Stopping telecoms disconnection should be one of the basic responses to a pandemic. Esp. for elderly in isolation.

No mobile then. Pity the family didn't think of that. These things happen and it is wrong but I am sure they could have helped. But hey not our fault.

WHO warns against Covid-19 'immunity passports' Covid_19 COVID-19

sickening

Absolutely disgusting, no house phones should be disconnected throughout this, people need to call doctors & ambulances too skytv NOWTV TIME THIS POOR LADY WILL NEVER EVER GET BACK 😭 YOU SET OF MONEY SCAVENGERS AND JUST AS LOW AS RICHARD BRANSON

The human side of the pandemic!SystemFailure

Now TV.... fookin SKY.... heartless scum

Key take away: Companies don't care if you die. Pay up.

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