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Deutsche Bank has adapted to a new way of working in response to the pandemic - Business Insider

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Here's how Deutsche Bank figured out working from home for employees, and banking from home for customers -Presented by SlackHQ

Before global lockdowns, Deutsche Bank worked with customers in person. Now, they're creating and adjusting to a new way of banking.Before the pandemic, Deutsche Bank only had a few thousand employees that worked from home. Once stay-at-home orders began, the company had to find a way to move many more to remote work.

Much of the shift started in Asia, where businesses were first hit by the outbreak. Stuart Gurr, group chief information officer for the Asia-Pacific region has been working since the start of the year ensuring the area's 25,000 staff are able to work from home. The staff is also advised to use ethernet rather than WiFi connections to provide a more stable internet connection.

"We had to find ways in a matter of days to get payment instructions and legal changes to documentation into a digital environment that was legally viable, client-centric, and secure. We were already rolling out a digital DocuSign service but this has now been implemented faster."

 

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