Taking his business online ensured Kartik’s family business was able to survive MCO restrictions.
Kartik trained as an engineer but gave up his career to take over the family business when his father fell ill six years ago. Everything from his profile and online menu to his payment gateway was handled by the Sama Sama Lokal team, who also walked him through how it would work and how to best communicate with customers and delivery drivers.
Even people from Puchong, some 30km away, have come to his shop since it reopened for dine-in customers. Having seen the way the shop has grown in such a short period, Kartik says he has no plans to leave the business behind, and takes pride in managing the business and continuing the family legacy. In fact, he is already looking to expand the Citra Maju brand as his father once did, with two new stores planned for 2021.