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Sonos’s new app is so bad that the company considers relaunching the old version

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Cosmin, a tech journalist with a career spanning over a decade, brings a wealth of experience to PhoneArena. His expertise lies in brands like Samsung and Nokia, and he has a keen interest in innovative technologies. After a brief stint in PR, Cosmin returned to tech journalism in 2016, committed to delivering clear and objective news.

, but the company was also forced to delay the launch of two important products. During last week’s earnings call, CEO Patrick Spence that because the company must address the app ahead of everything else, two major new product release planned for Q4 will be postponed until the app experience meets the level of quality customers expect.

The cost of releasing a redesigned app without getting feedback from the customers and insisting on backing it app even after the huge backlash is between $20 and $30 million in the near term, CEO Patrick Spence claims.

 

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