Hospital phone company refuses to remove fees

Three of Britain's biggest mobile phone companies have removed the fees they charge for relatives to make calls to hospital patients during the pandemic.Their move came after Hospedia, the company providing bedside phone services, refused to remove charges.

For patients unable to use a mobile, such as those with dementia, that often means using a bedside phone supplied by Hospedia.Last week, the BBC revealed one woman had been charged more than £11 to make a 16-minute call to her elderly mother. EE charges up to 65p per minute while both O2 and Vodafone customers could be charged an additional 55p per minute.

ros_tinkler Hospedia owned by Marlin Equity Partners, a global investment firm with over $6.7bn of capital under management.

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