Sadler told KPRC that she had a note from her son's doctor, and that she does not know what other option she had. The family was returning from visiting Sadler's husband, who is on a temporary job away from home.
"I think there needs to be something in place for children or even adults with disabilities who can't wear a mask. They should have some kind of exemption," she said. A family member will drive the family home later this week.July 22 press release announcing the strengthened mask policy, the airline said that exemptions would no longer be given except to children under two years old.
"If a Customer is unable to wear a face covering or mask for any reason, Southwest regrets that we will be unable to transport the individual."Get your weekly recap of all things electric vehicles, airlines, and more. Sign up for our Shifting Gears newsletter now.
This saddens me to know that SouthwestAir failed to demonstrate the compassion and overall lacks the knowledge in understanding of how complex the brain of a child with autism functions. Sensory motor issues are VERY challenging for a child with Autism. educateyourself
Tricky situation...
rules people, follow them. nobody wants to follow rules and laws anymore
Good decision by Southwest. Autism cannot be treated as an EXCUSE for some people to go ROGUE in a PRESSURIZED CONTAINED CABIN and IMPOSE their NONSENSE on other people
Sorta not wrong of SouthwestAir , a virus is a virus.
👎🏾
But they weren't wrong though
I am sorry that the family has to deal with this, but the virus doesn't discriminate.
Arrest that child.
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