Bank Insider panel.
Elsass spoke to us about the pandemic's impact on the bank's operations, digital priorities, and partnerships.On October 13 and 15, Insider Intelligence hosted its inaugural Bank Insider presentations and panels . The second, "Adjusting to a New Reality," covered how banks are adapting their digital and channel strategies as the pandemic reshapes customers' needs and behaviors.Among the panelists was Brianna Elsass, head of US digital at BMO Financial Group, who afterward spoke with Insider Intelligence about the pandemic's impact on the bank's operations, digital priorities, and partnerships.
II: How do you view third-party apps and partnerships relative to in-house development, given plans for the digital experience?We look at third parties and partnerships pretty favorably, at least within the US. We can focus on our core functionality, what we do really well, and allow fintechs [that are experts in their own areas] across the industry to help us stay at parity. A really great example is.
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