to find out how well they know, understand, and live your company values. Hold your team - at all levels - accountable to inclusive behaviors. People want to feel valued and heard, and have a strong desire to make a positive impact on the job. Give your teams a reason to stay engaged and productive. An engagement survey is a great way to identify and assess any gaps that need to be addressed.
Living your company values is practicing them at all levels of the organization. When leaders walk the talk, the broader team gets the message that they should be all-in. Leaders need to seize every opportunity to reinforce what’s important. Every communication is an opportunity to align to the company’s beliefs and way of being.
Even when there are tough moments, values allow leaders not to be silent, but to present reasons to lean into discomfort. Remember, all eyes are watching. These tough moments are tests for the company and serve as validation points for the broader team. When values aren’t clearly defined and operationalized across the company, confusion reigns. People can act out and go rogue like the wild, wild west when there are no consequences for Values are foundational elements. They reinforce how employees should conduct business and influence how people conduct themselves, serving as essential concepts that support inclusive behaviors. They help teams set boundaries with each other and with their customers.
Define your values, call out the behaviors you want to amplify and promote, and don’t forget to practice, practice, practice them. Accountability, consistency, and trust-building are foundational to creating an inclusive company culture.
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