The Board of Investments has recently unveiled its investment specialists tasked to assist clients and stakeholders on investment-related information and concerns through the agency’s digital platforms.
The agency added that these investment specialists are powered by artificial intelligence and natural language process technologies. “The BOI chatbot platform is being developed to provide a 24/7 automated program that can interact with customers regarding investment information and concerns,” the BOI said in the statement.
The BOI also noted that there are already online programs being implemented within the agency. One is the BOI Online Service System where stakeholders can transact with the agency online for various services such as application for project registration, application for availing of selected incentives, submission of reports, application for endorsement, and other BOI services.
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