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Former MV Realty employee explains how company used ‘deceptive’ robocalls to target homeowners

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A former employee with MV Realty shared how she made thousands of robocalls for the company, and now she’s blowing the whistle. “We were required to make at least 450 outbound calls a day,” the whistleblower said.

Follow this link to read additional stories from KIRO

“It was deceptive from the start,” the whistleblower said. “It’s just something that we were told to do.”MV Realty offers 40-year exclusive listing agreements, and if Heath wanted to sell his home at some point over the next four decades, he would have to use an MV Realty agent or pay a 3% penalty based on the value of his home — a penalty of $22,600.Raven Lampkin, Heath’s daughter, thought it sounded like a scam, and she didn’t know if it was legal.

In an MV Realty training video obtained by KIRO 7, employees are directed on how to use PhoneBurner: “And for the caller ID option, you’re going to want to make sure that you choose local ID. It is very important that you choose local ID for the phone to ensure the best contact rate…”

 

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