Small business owner says she’s owed $4,400 after completing a job, but client won’t pay up

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And she’s not alone. A handful of other people gave the company bad reviews online, writing that they too were never paid for work completed.

She said Frontier Building Corp. is ignoring her calls and not being straightforward about her requests for payment.Now she wants money for a job she said was completed back in March.

News4JAX obtained all the documentation including contracts signed and emails between account managers promising the woman that her payment is on the way. She said she’s still waiting for payment and she’s not alone. A handful of other people gave the company“My husband has called them several times, I called them several times,” Sheppard said. “Like I said, the email, text messages tried to reach out to everybody we could possibly reach out to, nothing, nothing. And you can barely reach them, you can’t, they won’t even return your calls.”

Tom Stephens with the Better Business Bureau said unfortunately, there’s not a lot small business owners can do in a situation like this one and hiring a lawyer can cut into profits.

 

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