Caty Creech is one of several residents who have reached out to the News4JAX I-TEAM to express their frustrations with solar companies.
Creech said she can’t get in touch with Daybreak Solar, a solar company based in Texas, after taking out a nearly $50,000 loan to pay for the solar panels on her roof back in 2021.The panels have passed an inspection by the city and JEA, however, Creech said there’s not much of a difference in her JEA bills.“She’s like I can guarantee you won’t have a JEA bill when we’re done except maybe your water which is what I do and they’ll even be buying power from you,” Creech said.
“I call, left about 20 messages, no calls back. They then blocked me. When I call, it doesn’t go through,” Creech said. Creech’s JEA bills do show a bit of a drop in her electric usage since the panels were installed, but she still pays more than she was led to believe she’d have to pay, with minimal changes in her consumption habits.