Big U.S. banks start accepting small business aid requests

While smaller banks were already participating - helping the Treasury Department originate nearly $900 million worth of loans soon after its program kicked off - those four lenders touch a huge portion of U.S. households, and can get money out the door much more quickly to customers who already have accounts with them.

The industry threatened to boycott the program unless the government addressed those concerns, Reuters reportedSmall businesses employ about half of the workers in the U.S. private sector. They have been hit hard during the outbreak of the new coronavirus, as cities and states have shut down non-essential businesses, creating painful job losses and a sharp decline in spending.

But banks, which are handling aid requests, lacked guidance on how the program should work until a few days ago. In the meantime, confused customers flooded their phone lines trying to apply.

But BankofAmerica does not. They sent our small business an email to invite us to apply. We meet the requirements and we were denied. What is the point of having all our business accounts with them? BankofAmerica SBAgov SBAJovita

Except when their computers go down because they say their systems got overloaded. Tried over and over today to submit it. Systems still down.

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