Celcom-Digi merger will bring better user experience, says expert

He said this is especially so considering the Malaysian Communications and Multimedia Commission goal for the amalgamation of the fifth-generation network into 80% of Malaysians' lives by 2024.

"Certain operators have some advantages in certain areas and through this merger, they’re able to combine their infrastructures and assets so that they are able to offer the best experience to the end-users,” he added when speaking to Bernama in an interview recently. "Whenever a network is busy with too many users, there will be bottlenecks in the network. On capacity ratio, we don’t have enough bandwidth to cater to users’ demand and by the end of the day, users’ experience will be affected,” he said.

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