The July 8 outage affected Rogers mobile and internet users, knocked out ATMs, shut down the Interac payments system and prevented calls to 911 services in some Canadian cities.
It wants answers about the cause of the outage, its impact and best practices to avoid future outages and to better communicate with the public during such emergencies.
Lets break down their compensation offer of 5days. In my case my bill is $70. So in my case 5days = $11.66. In case Rogers is serious about service recovery & customer retention the offer nothing less that waiver of mothly bill n 2 wifi pods. This is the bare minimum.
A committee of MPs who will be swamped by technobabble won´t achieve anything. They need some top notch Internet experts to see what the real root causes were. Otherwise the execs will simply throw some mid/low level plebs under the bus.
Nothing will come out of it, another wasted money on behalf of the tax payers, do I really believe that someone from the higher level is held accountable for lost business revenues? Not a chance in hell
The govt should investigate the lazy, useless passport department.
Third party investigation or this is just criminals covering up criminals
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