This is not only the most satisfying but probably also the most efficient way of handling the situation
We reached out to the OP to see how he feels about the situation now. He noted that it happened more than 10 years ago, in his previous job, and he doesn’t regret his actions. “While I was giving out incorrect information, so was the learning center,” said the redditor when asked if he had any ethical considerations before executing his plan. “Worse, they knew it was wrong and were refusing to correct it. I had tried to address it properly, and they decided to continue to make it my problem.
The OP took a similar approach to resolving the situation. At first, he was courteous about it, informing the store’s owner about the matter. However, the owner that the OP called “Fred” refused to help, saying it was not his problem. So, the OP decided to make it his problem. He started answering the calls and giving people made-up information about their orders. He often made it seem faster and cheaper than it actually was to get people extra frustrated once they got to the store.
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