The rental company would request videos of tenants holding their passports, withholding their rental deposits if they declined to do so.A rental company has been accused of demanding videos of tenants holding their passports and withholding the deposits of those who decline to do so.
The 29-year-old, who works in the construction industry, took up the offer and paid three months' rental up front, as well as a month's worth of rent as security deposit. "He sent me a sample video for reference and asked me to hold my passport while saying my name and address to the camera, just like the tenant in the video.
She continued staying in the room for three months before moving out, but said that the rental company did not return her security deposit.Han said that the rental company also demanded she repair the room's floor, which she claims was already damaged when she moved in.The company claimed that the floor was more damaged than before, threatening to charge Han an extra $50 and withhold her security deposit if she did not repair it.
Upon following him to the door, however, Han found another man recording a video with his mobile phone.Charged for parking lots, air-con insurance and service feesShe rented a master bedroom at Upper Paya Lebar for $2,620 per month, and had to pay an additional $150 for a parking lot, $68 for air-conditioning insurance and nearly $180 in service fees.
The company said that it did not overcharge for water and electricity and had even provided tenants with a list of bills to refer to.