seems excessive and intrusive. But now that COVID-19 made us rethink work-from-home policies, this industry is booming.
While monitoring solutions have proven that they can help companies on many different levels, they still raise ethical concerns. So let's see what can be considered ethical and unethical within the monitoring space.The number one monitoring practice that is considered unethical, and in most cases even illegal, is monitoring employees without their knowledge or consent. This practice is considered legal when employers are suspecting malpractice, and want to catch employees red-handed.
If you do want to use screenshots, find a software that will allow you to limit screenshots only to work-related apps and websites. The same goes for all other intrusive features. However, the best would be to not use any of them, since they are optional with most software providers.4. Not using the collected data for business improvement
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