Indigo Books & Music is likely losing millions of dollars as it continues grappling with a “cybersecurity incident” a week ago that shut down its website, experts say.
Indigo experienced a cybersecurity incident Feb. 8, that impacted its website and electronic payment system. On Tuesday, the company said in a statement to customers the investigation is ongoing as it works with third-party experts to investigate and resolve the incident. Currently, all stores are open and accepting debit, credit and gift card transactions, but are unable to accept exchanges and returns.“Customer credit and debit card information was not compromised by our recent cybersecurity incident,” the statement said. “We do not store full credit or debit card numbers in our systems.
“We don’t know what the bill is here,” said Winder. “But there will be damage and we’ll have to wait and see if the financial loss is big enough for Indigo to report.”Indigo follows the latest stream of major retailers facing cybersecurity attacks, raising alarm bells on potential company and customer data breaches, experts say.which left customers unable to fill prescriptions at their pharmacy locations for multiple days, while checkout machines and gift card use were offline for about a week.
The most dysfunctional company I've ever encountered. Bought online once with them last Xmas. Never again. indigo Bookstore
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