"It's about having the option. If you own it, you should be able to fix it," said one consumer advocate.
Susan Rakov lives in Santa Barbara. She says"Right to Repair" could have helped when her dryer stopped working and the repair tech said it would be hundreds of dollars, just for parts. "I said to the guy, 'There's got to be some other way, there must be some other way,' and he said, 'Well, I could cut a hole in the front of the dryer,'" she says.The idea of requiring companies to make parts, tools and software available to buyers and third-party repair shops is catching on. Even President Joe Biden has tweeted about it.:"When you own a product, you should be able to repair it yourself.
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