MOUNTAIN VIEW, California : The financial report you read, the apparel marketing you see and the chat assistant you engage may soon reflect a common origin: artificial intelligence from Google.
Customers are applying Google's technology in ways both expected, such as a customer-service chatbot for Uber, and unusual, including AI to handle drive-thru orders at a Wendy's Co fast-food restaurant in Ohio. At the same time, clients are previewing its AI services on a free basis, Google said. Its rivals are marketing competing products, too, to companies reluctant to leave them. And Google is contending with a nascent challenge to its search business from Microsoft and partner OpenAI, which built the ChatGPT phenom.
"The faster you can consume this huge amount of external information, condense it and draw the conclusion out of it, the better it is," he said. Asked about errors by AI, Leukert said research analysts would have to validate and edit material pre-publication, as the bank would take"a very conservative approach."