Chad Davis and his co-founder, Josh Zweig, were able to build a completely virtual accounting firm in 2013, thanks to advancements in cloud computing.
LiveCA uses generative-AI tools such as ChatGPT to manage, streamline and optimize a range of tasks. For example, Mr. Davis says the AI software has helped the firm fix errors in its coding that previously required the assistance of outside experts. “Ten years ago, cloud computing was still a heavy lift – you had to have a base knowledge to connect different tools together, and that required a foundational knowledge that was quite large,” he says. “When AI came on board you could start having conversations that allowed you to learn about the things that were out of reach.”
“We call it a co-pilot because it can do the first drafts, that busy work for you,” Ms. Robinson says. “People don’t start SMBs because they love email and administrative tasks – they’re passionate about cookies or dog walking or real estate – and this will allow them to focus more on that.” “AI can help find niches where you can find your sandbox to play in – your target market where you are the main player as an entrepreneur,” she says. “From that strategy, ideation and creativity perspective, the human-AI interaction will become powerful.”