A woman in Utah has filed a civil lawsuit against a 911 dispatch company claiming that her and her sister's frantic and urgent calls for help as they were being beaten by an intruder during a home invasion failed to send police to their home.
Breann Lasley fought the man -- whom Salt Lake City authorities identified as 48-year-old Robert Berger -- as her sister slept downstairs. Although Breann Lasley told ABC News that she'd had hoped to keep the man from finding Kayli Lasley, her sister heard the screams and ran upstairs to help. "[Breann Lasley's] sister called 911 three more times -- connecting with an operator each time -- during the violent home invasion, each time desperately pleading and screaming, 'Help us, please! Help us, he’s going to kill us. Help us, please!' Not one of those three phone calls were dispatched," court papers said.
"I was physically ill and angry and also just confused," she said."But to be able to call 911 and not have help sent is terrible. It's not just a disservice to the community and puts the community at risk. It literally put my life in danger." Salt Lake City 911 communications bureau director Lisa Burnette said in a statement to KUTV-TV that police had “arrived within minutes and took control of the scene.”
A 1911 responds far quicker than 911, just saying. This is a scary story, and needs to serve as a wakeup call to the 'just call the police' crowd. Train and arm yourself.
You have to defend yourself. Police cannot get to you in time to help and especially if they do not get the call. Arm yourself.
Unfortunately 911 screwed up and I hope these young ladies win.
Because the actual criminal has nothing...
911 shouldn’t be automated or require questions. I’ve taught my daughter when calling give address first, what type of assistance and her name then go in to detail.
This is disturbing!
Breann-ie Get Your Gun. Women WAKE UP! You cannot rely on police to save you. Learn to protect yourself. Take a firearms course. Get a gun. Fight Back!
Former 911 operator here. Can confirm ProQA sucks.
SomeBody Must.
Was this a landline or cell?
I think I'd rather be shot than stabbed or chopped repeatedly