Lowe's launches virtual tool for home visits to boost pros' business—and its own

Lowe's is launching a new video tool that allows plumbers, electricians and other home professionals to consult virtually with customers.

Starting Monday, professionals can use a video chat service from the home improvement retailer. By providing the service,Lowe's for Pros JobSight, the company is trying to encourage more pros to join its loyalty program — and inspire them to buy more tools and products at its stores. Lowe's is trying to attract more business from contractors and homebuilders as part of an effort to turn around the company. It has historically relied more on do-it-yourself customers. About 20% to 25% of its sales come from pros — less thanBefore the, Lowe's tested its loyalty program, which launched nationwide in mid-March.

After the session, the pro can share a summary of the visit, including photos and the video, and follow up with an in-person visit or appropriate parts as needed.to have a steadier and stronger business. He has said pros, who rely on home projects for their income, must push forward even during poor weather and other conditions that can hurt retail patterns for DIY customers.

This is a brilliant move by Lowe’s. By making it easier for electricians and plumbers to connect with their customers, they are more likely to shop at Lowe’s. When companies solve their customers’ problems, they are rewarded by increased sales. Marketing Business Stanford

This is a brilliant move by Lowe’s. By making it easier for electricians and plumbers to connect with their customers, they are more likely to shop at Lowes. When companies solve their customers’ problems, they are rewarded by increased sales. Marketing Business Stanford

The market is junk. These guys push zombie companies like a punk. The proof is in the data just look at splunk! US Army and USMC will remember in November. Effing morons. Eco

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