and her fans late Friday night after a ticketing debacle this week that made it difficult for consumers to buy tickets to the pop star's new tour.
The company said that it is working to "shore up our tech for the new bar that has been set by demand" for her tour. "Once we get through that, if there are any next steps, updates will be shared accordingly," it wrote. "I'm not going to make excuses for anyone because we asked them, multiple times, if they could handle this kind of demand and we were assured they could," the singer wrote in an Instagram post on Friday afternoon. "It's truly amazing that 2.4 million people got tickets, but it really pisses me off that a lot of them feel like they went through several bear attacks to get them.
"To those who didn't get tickets, all I can say is that my hope is to provide more opportunities for us to get together and sing these songs," Swift said. Live Nation responded Saturday in a statement posted to its website, saying that it "takes its responsibilities under the antitrust laws seriously" and "does not engage in behaviors that could justify antitrust litigation, let alone orders that would require it to alter fundamental business practices."
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