How Boeing's CEO can restore public trust after the 737 Max scandal - Business Insider

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Following the 737 Max scandal, Boeing finally has a new CEO. Here's how he can rebuild public trust, according to an acclaimed Harvard Business School professor.

Sucher's second recommendation is that "Boeing must stop all efforts to try to pressure the FAA into prematurely recertifying the 737 Max, recognizing that its only hope for trust and future sales is a clean bill of health from its US regulator, as well as the other regulators where its planes are flown.", after the first 737 Max crash, which found the plane could be expected to crash every two to three years.

Passengers have to believe that they're safe inside a 737 Max — and Boeing needs to ensure they actually are. "This includes all the problems that have surfaced since the crashes, ranging from fixing the [maneuvering characteristics augmentation system] software, designing full pilot training, including simulator training, and addressing the production problems in its Renton, Washington plant that may threaten safety as well," Sucher said.

 

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The new CEO, along with all upper level management, 5 to 6 top level Pilots needs to board the 737 MAX and make a world tour with stops . Hope that brings up the people’s satisfaction to back fly again in the plane 👍🏻

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