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McDonald's, Burger King soft serve machines getting a tech upgrade - Business Insider

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McDonald's and Burger King franchisees are raving about a new device that can update their notoriously broken soft-serve machines

But the machines responsible for making these tasty treats at fast-food chains like McDonald's are notorious for constantly breaking down. In 2017, one woman even developed

"We can tell if the machine is overfilled or underfilled," Kytch cofounder Melissa Nelson said, offering one example of a seemingly simple error that can put a machine out of use for an additional three to four hours. Kytch picks up on mistakes like these and self-corrects them, thereby helping prevent an even lengthier shutdown period.

"Providing a restaurant experience that our customers expect is among our top priorities," a McDonald's spokesperson said in a statement. "McDonald's Corporation and its franchisees are constantly working together on improving and enhancing the restaurant experience so that customers can enjoy McDonald's food where and when they want it.

 

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HoldawayIan This is it, folks

It ain't the software, and it isn't the machines. It's the employees, who neither want to, or really have time to, clean it.

Thank the ice cream gods.

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