A number of American companies began waiving fees and loosening policies to help mitigate financial burdens as the COVID-19 coronavirus crisis continued to escalate Thursday.
Although other internet service providers are yet to offer any similar waivers, a group of 18 Democratic and independent U.S. senators urged the companies to ease the crisis by waiving fees and removing caps and data throttling in an open letter on Thursday. A number of airlines are offering to nix fees for cancellations or itinerary changes in light of the pandemic, even for customers with tickets that would not normally allow changes. Airlines offering the waivers include American Airlines, United, Delta and others.
Pharmacy chains Walgreens and CVS are both waiving home delivery fees for prescriptions during the crisis.
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