How the luxury travel industry is responding to the coronavirus - Business Insider

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The coronavirus is crippling entire industries, but the private jet business is booming and high-end spas are offering virus-anxiety packages. Here's how the luxury travel world is coping with the pandemic.

Crabbe said Jettly has seen thousands of requests "within hours" from clients trying to arrange last-minute travel as well as evacuation requests from clients trying to avoid existing and impending travel bans, Wiley reported. Jettly is tripling its flight support staff to accommodate the demand.

The luxury hotel chain is also waiving fees for those who are traveling from Europe, Iran, South Korea, China, Hong Kong, Macau, and Taiwan at any Four Seasons hotel globally.for guests traveling to or from a travel-restricted area for bookings made before March 12, for stays until April 30, Shevaun Leach, Mandarin Oriental's vice president of marketing communications, told Business Insider.Luxury hotels also say they're boosting cleaning and disinfecting measures.

Black Tomato, which organizes bespoke luxury vacations and adventure expeditions that average $10,500 for a seven-day trip, is offering to reschedule trips planned through the end of April to destinations most impacted by the virus, in particular Japan and Italy. After April 30, travel will resume, with the exception of trips to China in the month of May, which will remain canceled. Abercrombie & Kent isn't offering refunds for cancellations at this time, but money put toward canceled trips will be applied to a future booking made up to 12 months from the original departure date, along with a 10% discount.

 

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