While initially surprised that such a busy airport would have a laissez-faire policy, my concerns were lessened once I stepped foot in the airport and saw it virtually empty.Delta had consolidated a lot of its Atlanta operation which meant shutting down numerous check-in areas.Hartsfield-Jackson International Airport consistently ranks as the busiest airport in the US and is the pride of the country's second-largest airline, Delta, but it was a shell of its former self during my visit.
What was the point of mandating a face covering in Hartford if they weren't required in Atlanta or Charlotte? Why did I have to wear a mask on my American Airlines flight but not when in its hub at Charlotte Douglas International? After visiting these three airports, I not only saw what each was doing for their customers but how the perceptions of the pandemic changed across state lines. Although there were more reported COVID-19 cases in Georgia than Connecticut, there were more social distancing guidelines at Hartford's airport than there were in Atlanta's.
When passing through North Carolina, where cases have barely topped 30,000, I couldn't even tell that there was a pandemic going on, except for more passengers wearing masks than normal. It was in Charlotte that I saw just how far aviation has to go when it comes to getting back to normal since it appeared to be the busiest airport I'd visited and also the one with the least precautions.
In the end, however, there's only so much an airport can do when its visitors don't seem keen on following social distancing guidelines. Packed gate areas, long lines for fast food, and crowded escalators didn't prove to me that the populace that is willing to travel in the first place was too worried about contracting COVID-19 while flying.
a few weeks back i went from chicago to amsterdam to oslo and was a different situation in each airport also. strange seeing one extreme to another.
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