Lorraine Complains: You might be surprised by the auto industry’s biggest scams

The biggest scams in the auto industry? From designers to manufacturers to sellers to aftermarket products to finance companies to insurers, everybody has their less-than-shiny moments.

On the hardware side of things, new technology can have misleading interpretations. Tesla’s “AutoPilot” isn’t an autopilot; Hyundai’s ‘Cat Folder’ , doesn’t fold cats, but at least it’s not dangerous. Finance entities: Pushing people into underwater loansTo finance your purchase, you might want a little wiggle room to include extended warranties or add-ons. The scam? Encouraging you to access 150 per cent of the value of your vehicle. During promotions, that can get up to 170 per cent. As ludicrous as eight- or nine-year car loans, consumers can easily get endlessly underwater on their purchase.

Insurance: Overcharging based on locationSome parts of the country are a nightmare for insurance rates. Most of us suck it up and live with them. Your postal code is part of the determination of what you’ll pay, and I understand why someone in Kenora should pay less than someone in Toronto.

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