and other media outlets revealed that the company knowingly let people who were not healthcare workers get vaccinated against Covid-19 at the very beginning of California’s vaccine rollout. At the same time, several government entities including Washington state and multiple California counties halted Covid-19 vaccine distributions to the company.
The union also made some more troubling accusations, including that the company has hired unlicensed and inexperienced phlebotomists that do a wide variety of direct patient care. Some phlebotomists, the union claims, receive only a day of extended training, which includes how to do injections, EKGs, and other clinical procedures. “This leaves many phlebotomists performing sensitive procedures without the education or licensure to do so, leaving room for serious mistakes,” the union leaders say.
Union leaders also claim disparities in patient care depending on the patient’s ability to pay a membership fee. One Medical operates on a membership model, charging $199/year for patients to be offered concierge-like medical service. Several large companies, including Google and SpaceX, cover the cost of membership for their employees.
The company also provides financial assistance to some patients who cannot afford the annual membership fee. Union leadership mentions that wages for One Medical frontline workers are well below the threshold of the company’s financial assistance criteria for patients. “Our medical providers have done the best they can within this new framework,” union leaders wrote, “but many have reported an inability to give patients the high-level care One Medical was designed for.
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