'Do NOT Go To Bed With Wet Hair': 22 Beauty Industry Secrets And Stories From Insiders Who've Worked There

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'Nearly every product that gets returned gets dumped into the trash.'

"One time when I worked at a makeup store, I had this super snotty woman go get a manager because 'no one wanted to help her,' despite it being just my coworker and me on the floor and we were both already helping other customers."She wanted a shade match for a foundation, so I picked one out and handed her the tester to try.

She told me it was too light, but I knew it was her shade. I put it back, pretended to shuffle things around on the shelf, and handed her the—

 

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