has created a small working group to better understand AI's impact on its business. Through testing, this team found ChatGPT does a"very good job" at answering AWS customer support questions, as most answers are based on public information. The AI tool was also"great" at creating training documents and"very strong" in corporate strategy questions.
Additionally, ChatGPT was"great" at writing a troubleshooting guide for AWS Aurora database engineers, and answering"difficult" support questions, this employee wrote on Slack. It was capable of"figuring out a customer's company goals" as well. It's one of the new developments driven by ChatGPT's sudden rise, which has prompted Amazon to warn employees about the AI tool's use at work. A corporate attorney at Amazon told employees not to share confidential company information with ChatGPT,
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