Companies like Netflix say harsh feedback improves their employees' work, but experts suggest bosses aren't always the best judge of performance

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Your boss may no longer be the be-all and end-all in performance management

2019 report

from McKinsey & Company and MIT Sloan Management Review indicates that"performance management's longtime reliance on manager opinion, subjective observation, and intuition is being replaced by a reliance on data." According to the report, workplace tools like Slack and Asana help provide this data. Interestingly, the report predicts that the same data used to track performance will also be used to improve it, through customized, email-based coaching and automated"nudges." To be sure, that leaves open the question of what a managerprovide in the way of feedback and guidance.

 

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