And now that they’re back, employers are having to address a new issue: some employees have forgotten how to behave in the office. Demand for workplace etiquette training has surged over the past two years as companies grapple with the fact that some employees brought their at-home habits back to the office and others had little experience in a professional setting in the first place.
Companies have also struggled with issues such as employees not knowing how to dress appropriately for the office or “people sending emojis and acronyms that might have double triple meanings,” Chertoff said. Some workers still struggle with what exactly to wear for a Zoom call. It’s not just in-person trainings — office etiquette tips have become popular fodder for social media content, from TikTok videos to LinkedIn courses.