Filling a prescription is becoming harder and harder for some consumers as pharmacies are in the midst of what the industry is calling "a crisis."
"A pharmacy is the most accessible health care provider. Patients can walk in on a daily basis with no notice and it's our job to help them," said Dennis Czerw, owner of Parkway Pharmacy in Center City Philadelphia. Pharmacies put much of the blame on Pharmacy Benefit Managers. PBMs decide how much a pharmacy gets reimbursed for dispensing a prescription. They also create pharmacy networks for insurers, which steer patients to specific big pharmacy chains with which it has deals.
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