How To Transform An Antiquated Postal Service Into A Highly Profitable Business Center

Profit to the people is just common sense if you are trying to motivate people to change behaviors that have been entrenched for decades.was appointed CEO and Chairman of Egypt National Post Organization in 2015, everything was still done manually. On his first day, El Saghir decided to visit a local post office to see how things worked.

“I knew right then my first task would be to automate everything,” El Saghir recounts with a chuckle. While automation is his area of expertise, he admits feeling a bit daunted. With profits made and money saved, El Saghir and his team embarked on the next phase, a massive digital transformation to transform the post from a traditional service provider into a counter-less, paperless, multi-service center providing citizen and financial services.

“We’re enabling undocumented refugees to get their UNICEF aid via eye scan identification,” says El Saghir proudly. “Older people no longer need to struggle with reading or filling out forms. We just need their fingerprint to authorize all transactions.”

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